Orders and their status

Under "Orders" you find every order that Rechnungskit received from your shop or through the API. The status tells you what became of it and whether you need to do anything.

This page explains the seven statuses, the two filters for special cases, the most common reasons for a missing document and the VAT evidence on the order.

The statuses

Rechnungskit assigns exactly one status per order, checked in this order. The first match wins.

Voucher purchase

A pure voucher purchase also counts as Invoiced. It creates a purchase receipt instead of an invoice, because the sale of a multi-purpose voucher is not taxable.

No amount

Without consideration, no payment ever arrives and no document is created. The shop still reports such orders as paid, because nothing is outstanding.

Orders with the status "No amount" do not offer "Ignore". Ignoring sets an order aside on purpose so it no longer counts as open. Without consideration it does not count as open anyway.

When it says "Open"

The reason appears below the status:

• No payment received: the order is there, the matching payment is not yet. For prepayment or Klarna that is normal; otherwise it is a case to look into.
• Source not assigned to a payment provider: the order comes from a source for which no payment provider is connected. Then a matching payment can never arrive.

If your shop reports the order as paid but a document rule for the payment method is missing, the row offers to set up the flow right there.

Two filters for special cases

These two filters cut across the statuses, because the cases stand out commercially.

"Payment overdue" deliberately creates no task. Otherwise a late payment would be cleared away as done, and a missing invoice is the bigger harm. The filter only makes these orders easy to find; the decision is yours.

Why an order has no document

The most common reasons, in this order:

1. It is historic, so it was placed before your Belegstart.
2. It has no amount, so there is no consideration and nothing to invoice.
3. The payment is missing so far. Rechnungskit creates documents from order plus payment.
4. A product is not classified: if revenue recognition or the tax category is missing, Rechnungskit deliberately holds the document back instead of creating it with the wrong tax. The open items are under Products → All products.
5. The order is awaiting shipment, because this payment method is only invoiced at that point.

VAT evidence on the order

For deliveries to business customers in other EU countries and for exports, the row shows a note about the evidence (proof of the tax-free supply). Domestic deliveries and orders without goods movement need none.

• VAT evidence: open or check: evidence is missing, or the goods movement is still undetermined. One click opens the entry form.
• VAT evidence: confirmed: the evidence is there. "Confirmed automatically" means Rechnungskit built it from the shipping data.
• VAT evidence: external: according to your document rules, you keep the evidence in another system. Then nothing is missing here. The note stays gray and not green, because kept externally does not mean checked: Rechnungskit cannot confirm evidence it has never seen. You can still upload it at any time with one click.

Where the evidence is kept

You set this under Connections → Document rules. The entry window names your configured system and links to the setting.

If you nonetheless upload a document for a single order, it counts as kept evidence for exactly that order and replaces the external filing there. The general setting stays as it is.